We protect your data with the same rigour we bring to construction AI. Full transparency, complete control, unwavering security.
Last updated: 14 September 2025
We only collect what's necessary to provide and improve our construction AI services.
Information you provide when creating an account or using our services.
Data collected automatically to improve your experience.
Device and browser data for compatibility and security.
We never: Sell your data • Share with competitors • Use for advertising • Access without permission
Your data is protected by multiple layers of security, all certified to international standards.
AES-256 encryption at rest and TLS 1.3 in transit
All data stored in UK data centres, never offshore
Certified information security management system
You have complete control over your personal information. Exercise any of these rights at any time.
Request a copy of all personal data we hold about you
Update or correct any inaccurate information
Request complete deletion of your data
Export your data in a machine-readable format
Limit how we process your personal data
Object to certain types of data processing
Name, email, company details
Active + 7 years
BOQs, quotes, timesheets
Project + 6 years
Invoices, payments
7 years (legal requirement)
Email preferences, consent
Until withdrawn
After retention periods expire, data is permanently deleted using secure erasure methods
All data is stored and processed within the United Kingdom.
We do not transfer personal information outside the UK unless required for specific services you request, in which case we ensure appropriate safeguards are in place through standard contractual clauses or adequacy decisions.
London
Primary data centre
UK South
Backup location
Zero
Offshore processing
Questions about privacy? Want to exercise your rights? Our DPO is here to help.
Email: privacy@conaxa.ai
Phone: +44 7777 727706
Response time: Within 30 days
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO)