Clear, fair terms for using the conaxa.Ai platform. Built specifically for UK construction businesses.
Last updated: 14 September 2025Version 2.0
Register with accurate company information. You're responsible for maintaining account security and all activities under your account.
Choose from monthly or annual plans. All subscriptions auto-renew unless cancelled 30 days before renewal.
Invoiced monthly in arrears or annually in advance. Payment due within 30 days of invoice date.
Our services are designed for normal business use. Excessive usage that impacts other customers may result in additional charges or service limitations.
Target uptime for all production services, measured monthly.
Maximum initial response time for critical issues during business hours.
Automatic backups with 30-day retention and point-in-time recovery.
We warrant that our services will perform substantially as described in our documentation. If they don't, we'll work to fix the issue or provide a refund for the affected period.
Our total liability is limited to the fees you paid in the 12 months before the claim. We're not liable for indirect, consequential, or punitive damages.
You agree to indemnify us against claims arising from your use of the services, violation of these terms, or infringement of third-party rights.
You can cancel anytime with 30 days notice. We'll help you export your data and ensure a smooth transition.
We may update these terms to reflect new features or legal requirements. We'll notify you 30 days before any material changes.
These terms are governed by the laws of England and Wales.
First through good faith negotiation, then UK courts if needed.
Full compliance with UK GDPR, data protection, and industry regulations.
Our legal team is here to help clarify any questions about these terms. We believe in transparency and fair dealing.
Email: legal@conaxa.ai · Phone: +44 7777 727706